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Privacy Policy

Privacy Policy

  1. This privacy policy applies to Don’t Stop Retrievin’ website at www.dontstopretrievin.co.uk (the “website”). We at Don’t Stop Retrievin’ take your privacy seriously. This policy covers the collection, processing, and use of personal data in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (“UK GDPR”).
  2. Don’t Stop Retrievin’ (Chris Hewison) is the data controller for the purposes of UK GDPR. Any enquiries regarding the collection or processing of your data should be addressed to Chris Hewison by email at chris@dontstopretrievin.co.uk.
  3. By using the website, you acknowledge that we will process your personal data as outlined in this policy, based on lawful bases such as contract necessity, legitimate interest, or consent.

Information We Collect

  1. We will collect personal data on this website only if it is directly provided by you, and therefore with your consent. Don’t Stop Retrievin’ collects data from you in two ways: 4.1 When you book a lesson or course. None of the personal information you provide will be shared with third parties. 4.2 When you contact us via email: You provide us with your name, email address, and any other information relevant to your enquiry. Your email address is not added to a mailing list, and we do not share your information with third parties unless specifically requested by you to do so.

Use of Your Information

  1. We may hold and process personal data that you provide to us in accordance with the UK GDPR.
  2. The information we collect and store is primarily used to enable us to provide our services to you and to fulfil our contractual commitments. Additionally, we may use your information for: 6.1 Notifying you about changes to our website, services, or products that may affect you; 6.2 If you are an existing customer, we may contact you with information about similar goods and services. You have the right to object to direct marketing at any time by contacting us.

Controlling the Use of Your Data

  1. If you have given us consent to use your data for a particular purpose, you may revoke or vary that consent at any time. You can do so by emailing us at chris@dontstopretrievin.co.uk.

Where We Store and Transfer Your Data

  1. As part of our services, the information you provide may be transferred to and stored in countries outside the UK. This may occur due to the use of remote website server hosts or cloud storage, which may be based outside the UK.
  2. If we transfer or store your personal data outside the UK, we will ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or an adequacy decision.
  3. We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
  4. Otherwise, we will process, disclose, or share your personal data only if required by law or in the good faith belief that such action is necessary to comply with legal obligations.

Security

  1. The transmission of information via the internet or email is not completely secure. While we will do our best to protect your personal data, we cannot guarantee the security of data while it is being transmitted to our site; any such transmission is at your own risk. Once we receive your data, we will use strict security measures to prevent unauthorised access.

Third-Party Links

  1. Our website may contain links to third-party websites. These websites have their own privacy policies, which you should review. We do not accept responsibility or liability for their policies.

Use of Cookies

  1. Our website does not use cookies, except where strictly necessary for functionality.

Your Rights

  1. Under UK GDPR, you have the right to access the information we hold about you. You can request confirmation of what personal information we hold by emailing us at chris@dontstopretrievin.co.uk. There is no charge for this request, and we will provide the information within one month.
  2. You have the right to change your permissions regarding how we use your data. You also have the right to request that we stop using or delete all personal data we hold about you. You can exercise these rights at any time by contacting us.

Changes to This Policy

  1. We may update this policy to reflect changes to our website or business operations. Please review this policy regularly to stay informed about how we protect your personal data.

We welcome any queries, comments, or requests regarding this Privacy Policy. Please contact Chris Hewison via email at chris@dontstopretrievin.co.uk.